Exchange Policy

  1. Made-to-Order Products
    All our garments are made to order. Once an order has been placed, we do not offer returns or exchanges.
  2. Defective Products
    We are happy to assist if your outfit arrives with a manufacturing or product defect. Please contact us at swarnamofficial@gmail.com with your order details and photographs of the defect.
  3. Color Exchanges
    We do not offer exchanges for color preferences. Please make sure you select the correct color before placing your order.
  4. Defect-Related Exchanges
    For any product defect, please contact us within 5 working days of delivery. Requests received after this period may not be eligible for an exchange.

  5. International Size Exchanges
    For international orders, we generally cannot accommodate size exchanges due to the high cost of international shipping and customs duties.

    However, if you are able to arrange delivery of the garment back to us with all applicable duties and charges paid, we may accommodate a size exchange. The customer will be responsible for all return and re-shipping costs.

    We strongly recommend confirming your size before placing an order. If you need assistance with sizing, please contact us via WhatsApp or email at swarnamofficial@gmail.com.